Staff Preparedness: Lessons Learned from Star Utilities

February 21, 2013

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February 21st | 8:30 AM‐ 3:00 PM

Agenda – Download
Master Powerpoint – Download

Registration and Refreshment

Welcome and Introductions

Overarching Lessons Learned

Metro Vancouver:
Prioritization of Training Needs and Varied Menu of Training Tools

Colorado Springs Utilities:
University Model


Union Sanitary District:
Competency‐Based Technical Training

Littleton Englewood Wastewater Treatment Plant:
Focus on Documentation and Knowledge Management


San Diego
Combining Subject Matter Knowledge with Instructional Design Expertise

Union Sanitary District
Leadership Development and Succession Planning


Overview of Breakout Sessions
Small Group Breakouts in Areas of Interest
Small Group Reports and Next Steps
Closing Remarks, Cheryl Davis