• January 27, 2017

Process Mapping Tool

Guidelines developed by SMUD to help facilitators document and map processes

  • January 27, 2017

Decision-Wise—Measuring Employee Engagement

Tool used by SMUD to measure employee engagement

  • January 27, 2017

Corporate Executive Board– SMUD’s Exit Survey

Interview with Gabe Lewall about  SMUD’s exit survey and benchmarking

  • January 27, 2017

SMUD’s New Leader Bootcamp

Interview with Gabe Lewall about SMUD’s New Leadership Bootcamp

  • January 27, 2017

Microsoft SharePoint

Interview with Gabe Lewall about SMUD’s use of Microsoft SharePoint

  • January 27, 2017

Knowledge Transfer Toolkit

Interview with Gabe Lewall about SMUD’s Knowledge Capture Toolkit

  • January 19, 2017

Knowledge Transfer: A Toolkit That Works – Handout

Knowledge Transfer – A Toolkit that Works for Water & Wastewater Utilities Gabriel Lewall, Sacramento Municipal Utility District Handout Presented

  • November 28, 2016

Risk Associated with Undocumented Staff Knowledge

Video of Gabe Lewell Discussing the Unique Knowledge of an Individual at SMUD Relating to Natural Gas Resources

Baywork Training Buffet 2015 presentation video
  • June 17, 2016

"Baywork Training Buffet 2015" presentation video

At the BAYWORK Training Buffet 2015 at East Bay Municipal Utility District, Gabe Lewell with the Sacramento Municipal Utility District,

  • November 11, 2015

Knowledge Transfer – A Toolkit that Can Work for Water and Wastewater Utilities

Sacramento Municipal Utility District is a leader in training their employees for success. This year SMUD won their 5th “Training

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