California Water Service | Los Altos

Salary Range: $85,500 - $154,100 annually
Open Date: 08/30/2021
Close Date: 09/30/2021

Position Description

California Water Service Group invites you to pursue a career in the water industry with the third largest publicly traded water utility in the United States. Our mission is to be the leading provider of water and wastewater services. We’re committed to improving the quality of life for our customers, communities, stockholders, and employees. To achieve that, we align our hiring strategies with the company’s core values of integrity, service, value, health and safety, respect and collaboration, and corporate citizenship so that we can provide quality, service, and value to all of these groups.

Our commitment to our employees is evident, as we have been named a Top Workplace in the Bay Area for nine years in a row and designated as a Great Place to Work®, and Cal Water was ranked “Highest in Customer Satisfaction Among Water Utilities in the West” by J.D. Power in its inaugural water utility satisfaction study.

The Superintendent has oversight of the district’s operations, including capital construction and maintenance activities in the distribution system; supports the District Manager by providing operations updates and critical decisions made; provides relief in the absence of the Operations Manager. This position is located in Los Altos, CA.

Position Qualifications


Supervises staff, including prioritizing and assigning work; may conduct performance reviews, and may oversee the training of staff

Provides oversight to field operations, including all capital construction and maintenance activities for the distribution system

Responsible for identifying distribution capital budget projects and ensuring budget guidelines are adhered to

Responsible for distribution system flushing and District valves exercise maintenance programs; distribution system maintenance; repairs and replacements of mains, services, and valves

Performs shift operator duties on a daily bases and act as the Shift/Chief operator as needed

Supervises the day-to-day operations in one or more of the Company’s water systems, including water distribution, production, treatment, maintenance, and construction activities

Ensures certified distribution operators or treatment operators are properly trained to make decisions that affect water quality and quantity using manual or supervisory control and data acquisition (SCADA)

Provides direction for daily water quality and quantity water system operations, maintenance, and after-hours stand-by operator activities

Provides oversight to the operations and maintenance of well sites, system booster stations, reservoirs, treatment plant, compliance water sampling, and testing

Provides oversight to system main repairs, service repairs, meter repairs and replacement program, flushing program, valve operation program, and conducts fire flow availability tests

Responds to all water quality and environmental inquiries and issues; participates in inspections; and interacts with applicable local, state, federal agencies

Oversees sub-divider installations; meets with contractors; participates and oversees inspections, closings, and mapping

Oversees new service installations including, domestic, fire, and irrigation services, inspections, and recording

Schedules and modifies daily operations to meet corporate, Company, and local goals, initiatives, and projects

Coordinates with, communicates with, and engages outside agencies and officials

Supports the District Manager by providing operations updates and critical decisions made

Ensures that the district is functioning efficiently and in line with Company standards, policies, and appropriate regulations and laws

Coordinates and processes documents and reports necessary for daily operations

Integrates corporate projects into district operations and various smaller committees and sub-groups

Oversees, plans, and prepares advanced budgets for rate cases

Participates in and supports the Company’s Continuous Improvement program and projects

Available for on-call duty as required on a periodic basis

Performs other similar duties as assigned


Bachelor’s degree and/or equivalent relevant water utility experience

Five years of experience working for a water utility in field operations, customer service, or related department desired

One year of increasingly responsible experience in a supervisory role desired

State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Distribution Operator Grade II Certification

Must obtain State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Distribution Operator Grade III Certification within 12 months

State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Treatment Operator Grade II Certification

Knowledge of construction, maintenance, and repairs to distribution system

Excellent written and verbal skills

Proficient in the use of Microsoft Office applications

Valid California Driver License

Must live within 45 minutes of the District office

Salary Range: $85,500 - $154,100

Deadline to submit resume is Thursday September 30, 2021.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.

How to Apply

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