2nd West Coast Workshop on Workforce Development

January 29, 2010

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Welcome and Opening Comments

Beau Goldie, SCVWD

Workshop Purpose and Format

Cheryl Davis, BAYWORK Chair

Morning Focus – 5 business models for giving staff the information they need to do quality work

MODEL I

Designing Around Identification of Needed Staff Competencies

Jim McPherson, Union Sanitary District
Video 1 | Video 2 | Video 3 | Presentation | Handout

MODEL II

Designing Around the ISO Certification Process
Jim Fiedler, SCVWD

Video 1 | Video 2 | Presentation

MODEL III

Designing Around New Operation/Maintenance Needs

Jennifer Crosby, Metro Vancouver
Video 1 | Video 2 | Video 3 | Video 4 | Presentation

Model IV

Designing Around Regulatory Requirements

Rick Andersen/Rich Gould, Zone 7

Video 1 | Video 2 | Presentation | Handout

Model V

The College Business Model

Todd Thomas, Colorado Springs Utilities
Video 1 | Video 2 | Presentation | Handout

Afternoon Focus – how to sessions on the personal touch and the high tech touch

Mentoring – For Pre-Journey Level Staff

Steve Dominguez, Delta Diablo Sanitation District
Video 1 | Video 2 | Video 3 | Presentation

Mentoring – For Leadership Development

Maria Marques, EBMUD
Video 1 | Video 2 | Video 3 | Video 4 | Presentation | Handout

Creation of Learning Community

Bert Weiss, North Coast County WD
Video 1 | Video 2 | Video 3 | Presentation | Handout | Cost Effectiveness Handout

Video Capture in Technical Knowledge Management

Shane Chapman, MWD
Video | Presentation

Use of Wiki-Type Software to Build Knowledge Management Systems

Jim Smith, EBMUD
Video 1 | Video 2 | Video 3 | Presentation

Workshop Wrap-up and Discussion of Future Action Items

Cheryl Davis, BAYWORK Chair

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Resources from this Workshop