Vancouver Presentation – Job redesign and technical knowledge transfer at Metro Vancouver (video)

June 2, 2011

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How to develop a program that includes updating technical reference materials, preparing a competency inventory of knowledge, skills and experience needed for each job, developing new training modules, tracking individual and group progress using a learning management system and building an ongoing support model. Part of the SFPUC Workforce reliability workshop series, 2011.

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Details

File Type: video
Author: Sharron Peters and Jennifer Crosby
Organization: Metro Vancouver
Signatory: Metro Vancouver
Organizational Processes: Innovation to Optimize Staff Utilization, Knowledge Management, Technical Training, Work Modification