Santa Clara Valley Water District | San Jose

Salary Range: 8222 - 10524
Open Date: 01/03/2019
Close Date: 01/22/2019

Position Description

Salary $8,222.93 – $10,524.80 Monthly

Do you have 3+ years of experience supporting business analysis, programming, system configuration and integrations for enterprise systems? Do you enjoy working with others to support an essential business function? If so, check out this opportunity!

The Software Services Unit is in the process of implementing an Enterprise Content Management (ECM) system to consolidate several existing document management systems for simpler data access and retrieval and to stay compliant with record retention schedules. Just like Maximo, ERP, or GIS, this technology will need an Analyst to support, maintain and further develop to accommodate in-house business needs. We are looking for someone versed in using APIs (Application Programming Interfaces) to make ECM integrate with GIS, Maximo and other District applications.

Key Responsibilities include, but are not limited to:
• Business Analysis: Work closely with business partners and configure systems based on business needs. Analyze existing processes and make recommendations on alternatives to leverage software functionalities and system performance.
• Systems Integrations: Design, develop, test integrations between different systems. Administer integrations with other systems such as GIS, Maximo, ERP and internal custom applications.
• Programming: Provide technical support to business users. Help troubleshoot related processes. Write reports, and interfaces to other systems.
• Vendor Management: Work closely with Vendor to apply and test new patches or releases. Meet with Vendor at least once a year to review performance. Have good understanding of the SLA (Service Level Agreement) and know what features staff are using and what features they are not using. This understanding of utilization is critical to measure performance indicators and provides the District with leverage for contract renewal.

Position Qualifications

Ideal Experience:
• 3+ years of experience supporting business analysis, programming, system configuration and integrations for enterprise systems, preferably Enterprise Content Management.
• Exposure to software evaluations, negotiations with vendors and ongoing vendor management.
• Strong experience using Application Programming Interfaces is ideal.
• Evaluating software and writing functional and technical requirements.

Ideal Knowledge, Skills and Abilities:
• Quick learner with a positive attitude.
• Knowledge and experience with SaaS (Software as a Service).
• Ability to communicate clearly and concisely both verbal and written communication.
• Provide technical support for the implementation, maintenance, and documentation of various software applications, including user procedures.
• Respond to and identify user needs and determine resolutions.
• Detect, isolate, and resolve application problems.
• Analyze and assess the technological needs of District departments.
• Provide advice, assist, and train others.
• Establish and maintain effective working relationships with those contacted in the course of work, including vendors.
• Knowledge and/or experience with an ERP system (Infor, PeopleSoft, Oracle Fusion or Work Order and Asset Management System) is highly desirable.

Ideal Training / Education:
Equivalent to a bachelor's degree from an accredited college or university with major course work in computer science, information systems, or a related field.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid California driver's license will be required. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

How to Apply

Closing Date for Applications: January 22nd, 2019 by 11:59pm For detailed information regarding requirements and qualifications for this opening and to apply online, please see the job posting by clicking on the following link: Please visit our website:
Contact Email:
Website: 5750 Almaden Expy, San Jose, CA 95118